Design of ETS Ticket Machines

February 25th, 2010 View Comments

On occasion I have been known to leave my student card in the gym.  For those of you who are unaware, in Edmonton, at U of A, this means that I have to pay for transit, which I generally do with whatever coins I happen to find lying around.  It’s not optimal that I spend an extra 10$ per month getting around, but I live with it.  What drives me insane however is when the train is arriving right as I walk into the terminal and I still need to buy a ticket.

Buying tickets is obviously a necessary evil, but how come I need to navigate through a ridiculous menu system to buy a ticket??  I am the 98% scenario, an adult traveling not during a special event.  Why can’t I just put money in and get my ticket??  Just in case I overspend on a kids ticket?  Poor.  Drives me insane.

Joel out

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